Privacy policy
This Privacy Policy describes how ORRIVE (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website.
We are committed to protecting your privacy and ensuring that your personal data is handled responsibly and in compliance with applicable Indian laws, including the Information Technology Act, 2000 and related rules.
1. Information We Collect
When you visit or interact with our website, we may collect the following types of information:
a) Personal Information
• Name
• Phone number
• Email address
• Billing and shipping address
• Payment-related details (processed securely via third-party payment gateways)
b) Order & Account Information
• Products purchased
• Order history
• Communication preferences
c) Technical Information
• IP address
• Browser type and device information
• Pages visited and interaction data
2. How We Use Your Information
We use the collected information to:
• Process and fulfill orders
• Communicate order updates, support queries, and service-related information
• Provide customer support and respond to inquiries
• Improve website functionality, user experience, and services
• Send promotional or informational communications (only if opted-in)
• Comply with legal and regulatory obligations
We do not sell or rent your personal information to third parties.
3. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:
• Remember user preferences
• Understand website usage and traffic
• Improve performance and functionality
You may choose to disable cookies through your browser settings; however, doing so may affect certain features of the website.
4. Third-Party Services
We may share limited information with trusted third-party service providers strictly for business operations, such as:
• Payment gateways
• Shipping and logistics partners
• Analytics tools (e.g., website traffic analysis)
• Marketing and communication platforms
These third parties are obligated to use your information only for the purpose of providing services to us and in compliance with applicable data protection laws.
5. Data Security
We take reasonable and appropriate security measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.
• Secure servers and encrypted connections
• Restricted access to personal data
• Trusted third-party payment processors for transactions
While we strive to protect your data, no method of transmission over the internet is completely secure.
6. Customer Rights
As a customer, you have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information (subject to legal obligations)
• Withdraw consent for marketing communications at any time
To exercise these rights, please contact us using the details below.
7. Children’s Privacy
Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in practices or legal requirements. Updates will be posted on this page with a revised effective date.
9. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Orrive
📧 Email: try.orrive@gmail.com
📍 Address: Vaishali Sector-1, Ghaziabad, UP
